Citadel Events

Everything you need

Powerful event management

From creation to check-in, manage every aspect of your events with a comprehensive suite of tools.

QR code tickets: Every registration gets a unique QR code for quick and easy check-in at the door.
Multiple ticket types: Create free, paid, or donation-based tickets with quantity limits and sales windows.
Secure payments: Stripe-powered checkout with automatic refunds on cancel, configurable per-event cutoff windows, and partial-refund support.
Approval workflow: Hold self-registrations in a Pending queue for organizer review. Approve or reject with one click and an optional decline note.
Waitlist management: Automatic waitlist with auto-promotion when spots open up from cancellations.
Custom forms: Collect additional information with custom registration form fields.

Email invitations: Send personalized invitations with RSVP tracking. Schedule sends or invite immediately.
Automated reminders: Schedule reminders by hours before the event, or by N days before at a specific time in the event's timezone.
Bulk communications: Send announcements to all attendees or specific groups with one click.
Customizable templates: Brand your emails with custom templates and your organization's styling.

QR scanner: Use any device with a camera to scan QR codes and check in attendees instantly.
Manual check-in: Search by name or ticket code when QR scanning isn't available.
Walk-in registration: Quickly add attendees who show up without pre-registration and check them in immediately.
Bulk check-in: Filter by company or tag, then check in entire groups at once.
Self-serve kiosk: Set up a tablet for attendees to check themselves in by email, with walk-in support.
Real-time stats: Monitor attendance in real-time with live check-in counts and analytics.

Contact database: Build and manage your contact list with tags, companies, and engagement history.
CSV import/export: Import contacts in bulk or export attendee lists for external use.
Self-service portal: Let attendees manage registrations, transfers, and cancellations. Passwordless, secured by a magic link sent to their email.
Unsubscribe management: GDPR-compliant opt-out handling with global and per-event unsubscribe options.

Post-event surveys: Create surveys with ratings, NPS scores, multiple choice, and open-ended questions.
Response analytics: View aggregated statistics, averages, and response distributions.
Event analytics: Track registration trends, attendance rates, and engagement metrics.
Export reports: Download attendee lists, survey responses, and analytics as CSV files.

Embeddable widgets: Embed countdown timers, registration forms, and landing pages on external websites.
Calendar sync: Add events to Google Calendar or download iCal files for any calendar app.
Webhooks: Connect to external systems with real-time webhooks for registrations and check-ins.
REST API: Full API access for custom integrations, mobile apps, and automation.
Email providers: Connect SMTP, Microsoft 365, or Google Workspace for reliable email delivery.

Hybrid events: Run in-person, virtual, or hybrid events. Attendees can switch their attendance mode any time before the event starts.
Sponsor showcase: Display sponsors with logos, descriptions, and tiered visibility on event pages.
Attendee networking: Enable attendee directories where participants can share profiles and connect.
Event duplication: Clone events with all settings, ticket types, and sponsors to save time.
Recurring events: Create event series with daily, weekly, or monthly recurrence patterns.

Single sign-on: OIDC-based SSO across the Gallantic Citadel suite, with optional 2FA enforcement at the identity provider.
Two-factor auth: Secure accounts with TOTP-based two-factor authentication and backup codes.
Session management: View and revoke active sessions across all your devices.
Audit logging: Track all administrative actions with detailed audit logs.
Custom branding: Per-tenant logos, colors, and styling, with custom domain support so each organization gets its own branded URL.